Street Outreach Service

Our Street Outreach Service was established to offer a totally accessible advice, support and guidance service for people who are homeless or at risk of becoming homeless. 

The main aim for the Outreach Team is to: 

  •  Identify and support rough sleepers
  • Help people to retain their accommodation if threatened with eviction and homelessness 
  • Sign post to other relevant agencies
  • Provide support and assistance with accessing state benefits, medical care, drug and alcohol services, mental health services, debt advisory and other financial advice. 

The Outreach Team can, if needed assist clients with negotiating with other organisations and attend pre-planned meetings. They are able to work on behalf of their clients in dealing with almost any issue, whether this be face to face, a phone call, by email or with a letter. 

The Outreach Team does not manage accommodation, but does have excellent working relations with local hostels, specialist housing providers, private sector landlords and Swindon Borough Council. The Outreach Team work hard to build and maintain links with other specialist organisations within the town centre and further afield, such as CGL, CAB, The Wiltshire Law Centre, The Night Shelter, Community Mental Health Team, Carfax Health Enterprise. 

Where to find them? 

Monday

7.30am - 8.30am @ the Breakfast CLub, St Luke's Church, Broad Street

12.30pm-1.30pm @ the Day Centre,  St Luke's Church, Broad Street

Tuesday

7.30am - 8.30am @ the Breakfast CLub, St Luke's Church, Broad Street

Wednesday

7.30am - 8.30am @ the Breakfast CLub, St Luke's Church, Broad Street

12.30pm-1.30pm @ the Day Centre,  St Luke's Church, Broad Street

Thursday

7.30am - 8.30am @ the Breakfast CLub, St Luke's Church, Broad Street

7pm - 8pm @ the Filling Station, Carfax Parking, Fleming Way

 

Move on hostels

We operate 5 long term hostels which provide a resettlement programme in medium term, shared accommodation with limited support for both homeless men and women. This accommodation is accessed by agency or by clients self referral. Applicants should require medium to low support to undergo the resettlement programme. The programme provides intensive housing management and individual life skills training. There are currently 5 hostels and up to 5 people share each house. Staff support is available through a key working process and a 24 hour on-call system. Nominations for permanent accommodation can be achieved but may take up to 18 months. 

If you would like to apply, please fill in our Move On referral and return it to us either by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at Threshold Housing Link, 2nd Floor, 1 John Street, Swindon, SN1 1RT. Please allow us 7 days to process it. 

 

Direct Access Hostel

Culvery Court provides 20 beds and has 24 hour staff cover. This emergency short term accommodation offers intensive support and advice to assist single homeless men with issues that trigger and exacerbate homelessness such as substance misuse, mental health, poor life skills and other related issues.

To access Culvery Court, simply present yourself at the hostel so staff can assess your suitability for the project. 

Floating Support

Our resettlement team provide Floating Support, a service available to those who have completed the resettlement programme. It offers continued support within the client’s community based, permanent accommodation. This service is aimed at helping people sustain and maintain their independent accommodation and living.

Mullane House

Mullane House is a project consisting of two adjoined houses, offering accommodation for 6 people who are 16-21 years old and who require intensive support and life skills training before accepting independent accommodation. The ethos promotes independence through further education, training and work experience. This mixed accommodation is staffed 24 hours a day and is accessed by referral from other agencies, by internal reference or self referral. Residents must require high to medium support and be willing to undertake the resettlement programme. Residents are responsible for the cleaning and maintenance of the accommodation.

If you would like to apply, please fill in our Mullane House referral and return it to us either by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at Threshold Housing Link, 2nd Floor, 1 John Street, Swindon, SN1 1RT. Please allow us 7 days to process it. 

Swindon // 1 John Street // SN1 1RT

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